Shipping and Delivery Policy 

At Vivacharmz, managed by Gigabyte Techs, we are committed to offering a seamless, reliable, and hassle-free shopping experience. In this document, “we,” “us,” and “our” refer to Gigabyte Techs, while “you,” “your,” and “user” refer to our valued customers.

Our aim is to ensure that every order reaches you promptly and in perfect condition. This Shipping and Delivery Policy explains the terms and procedures related to shipping products purchased from our platform. By placing an order, you agree to the conditions outlined below.

Shipping Coverage
 

• We deliver to all pin codes across India.
   
• International shipping is not available at present.
   

Order Processing
 

• Orders are usually processed within 1–2 business days from the date of confirmation, excluding weekends and public holidays.
   
• After processing, you will receive a confirmation email containing your order details.
   

Estimated Delivery Time

Standard delivery generally takes 3–8 business days, ensuring timely receipt of your selected products.

Failed Delivery Attempts

Deliveries may fail due to:

• Incorrect or incomplete address.
   
• Recipient not being available.
   
• Refusal to accept the order.

In such cases, the shipment will be returned to our warehouse, and you may request a re-delivery.

Damaged or Lost Shipments
 

• If your order is damaged, contact our customer support within 48 hours and provide clear photographic evidence.
   
• For shipments lost in transit, a replacement or refund will be initiated after verification with the courier partner.
   

Contact Information
 

For any queries or concerns regarding shipping and delivery, please reach out to us at: gigabytetechs9@gmail.com

We value your trust and strive to ensure every delivery is timely, secure, and smooth.